Running an efficient warehouse is a crucial component to make sure that our clients – and ultimately their customers – get the best possible service. We pride ourselves on the slick operation of our warehouse. But how does the pick and pack process work? An optimised warehouse Warehouses are efficiently organised into zones, so staff know exactly where goods are. We take a logical approach to organising where items are located to minimise how much our pickers move around the floor, making their

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The way we work is changing - people moving away from traditional working patterns to go it alone and as a result we are seeing a boom in start-up businesses. For those choosing the entrepreneurial path, identifying exactly what that business will be is the first hurdle on a long path to start-up success. The best start-ups of 2016 There’s a lot to learn from what’s worked and what hasn’t in the past. But what’s striking is the breadth of ideas and innovations that are successful. Beyond

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If you’re one of the 76% of UK businesses run by one person, you’ll be your business’s management, marketing, finance, customer service, logistics and sales team all rolled into one. With so much on your plate it can be easy to let things slip but keeping customers happy when you’re a small business is vital. The importance of keeping your customers happy Customers are the be-all-and-end-all of your business. They’re the people that are buying your products and, hopefully, recommending

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Start-up businesses are flourishing like never before. In 2016, 80 new businesses were started every hour in the UK. And like Jo Malone and Cath Kidston, many were started at a kitchen table. But it can be difficult to know when your business is ready to take the great step up from being a sole owner-run operation. The decision to start employing staff and getting logistics experts on-board are key milestones for a fledgling business. Recruiting staff Deciding to recruit staff is a big step for

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When it comes to your online business, the three Cs – Convenience, Control and Cost - are integral to everything you do to keep your customers as happy as possible. Convenience You know more than anyone that opening and closing times are a thing of the past – virtual businesses are 24/7. But it’s not just timing - your customers expect to be able to track the status of their order on their device, whether that’s a desktop computer, tablet, phone or even their wearable technology. Using

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