Posted on 25/06/13, filed under Pick and Pack, Supply Chain Logistics, Uncategorized, Warehousing | No Comments
Supply, demand and distribution are all logistic challenges facing all small and medium businesses. Both start-up and established businesses struggle to focus on both growing their business, coming up with innovative new ideas whilst providing a quality service to their customers. Your logistics chain is one of the main points of engagement your customers will have with the business. Ensuring the service meets customer expectations is vital, and for the untrained can prove a difficult process to get right. Sometimes outsourcing the logistics to a third party logistics (3PL) company is the only solution to ensure a smooth customer experience.
From the storage of your goods through to reaching customers safely and securely, let us explain exactly how the logistics chain works at companies like RT Page.
Great, you want to outsource – now what? If you’re outsourcing your entire logistics process get it all done under one roof, from the warehousing right through to delivery. If you’re a start-up, or a small or medium business a flexible warehousing solution is the best option. At RT Page we offer flexible warehousing services at our 70,000 sq ft warehouse, and a special offer for start-up businesses to help them get their business going.
The best 3PL service providers will have the latest logistics software. As well as providing you with full visibility of incoming and outgoing orders, and tracking of the process, the warehousing team will be able to pull all incoming order directly – cutting you out of the process and freeing up your valuable time.
Pick and Pack
Once orders have been received into the warehouse, they’ll quickly be picked, packed and sent on their way. Ensure your third party logistics supplier has a set turnaround time for any orders, and an alert system in place for when an order comes in for an out of stock item. This’ll allow you the time to act proactively in alerting customers of any issues with their orders.
The benefit of choosing a 3PL company to manage the whole process is that they’re there to take care of every detail. Clear communications across the warehouse and distribution team minimise any disruptions and delays, a risk you take when outsourcing to a variety of companies.
As the final step in the logistics process, delivery is also the one which is prone to setbacks – with poor weather conditions regularly affecting delivery times. Generally delivery times from order through to delivery shouldn’t be more than a week. In any follow up communications after an order has completed don’t be afraid to ask for feedback, and keep an eye on positive and negative responses for tips on how to improve your overall service
Posted on 14/06/13, filed under Pick and Pack, Warehousing | No Comments
Reliability is a deal-breaker for customers. A delayed delivery can mean the loss of years’ of customer loyalty and is where many companies managing their own pick and pack services fail. More often than not companies managing their own pick and pack fall at the last hurdle in the logistics process, partly due to lack of knowledge. After all you can’t expect an eCommerce business selling office supplies for example, to be experts in the field of logistics. Which is when outsourcing areas of your business becomes vital to its success.
Outsourcing to a reliable order fulfilment company is often the safest and usually the cheapest, solution in the long run. But what kind of things should you be looking at when choosing a pick and pack warehouse to handle your logistics process? Take a look at our handy guide so you know exactly what to look for, and most importantly what to avoid.
An obvious point, but hugely important for warehousing. If you’re choosing a warehousing services company to take control of your logistics process, they are going to be storing hundreds, if not thousands of pounds worth of your stock. You want them to have the highest levels of security. When visiting warehouses take into account their location, are they in a busy area? Industrial estates are often the safest locations, with multiple businesses in one area security is usually high with surveillance cameras and perimeter fences.
2. Warehouse Technology
With today’s technology everything is trackable. A surge in online shopping means it’s more important than ever to know exactly where customer orders are within the logistics process, giving you the opportunity to alert them of any delays. A good system will let you keep close track of stock levels, alert you when you need to order more stock in, and send customer orders directly to the warehouse team – all whilst keeping you in the loop.
3. Experienced Team
The boom in online shopping means new warehouses offering pick and pack services have appeared everywhere. When choosing a pick and pack warehouse it’s important to look at their history. An older warehouse distribution company will be established within the logistics and distribution networks, providing a more reliable service.
4. Additional Services
Find out what other services are available, should your company grow you may need to rely more heavily upon their additional services. What offers do they provide? Do they have good links within the transport sector?
5. Case Studies
There’s no better way to discover the true value of a companies services, than from their existing clients. Most companies list case studies or testimonials from other clients on their websites, we have an entire area of our website dedicated to client testimonials. If not ask their team if they have any examples they can share with you. Think about the other kind of clients they work with, which ones – if any – offer similar products to you and what have their experiences been like?
If you have any questions, or would like to find out how RT Page can help manage your order fulfilment and logistics then get in touch with the team today, or call us on 01903 736300.
Posted on 03/06/13, filed under Uncategorized | No Comments
A poor tracking system and process can damage a company’s reputation when it comes to logistics. The minute an order goes AWOL so does a customer’s loyalty. Which is why a reliable logistics chain with specialised tracking, is a necessity for businesses.
Warehouse Management Systems create optimised pick paths to minimise the travel distance of an order, by managing and tracking which orders can go out together and the optimal route in order to reduce the cost of delivery. A management system makes sure that the services used are the most time and cost effective, by using state of the art technology to monitor the progress of products through the warehouse, allowing for orders to be tracked as accurately as possible. The system allows for tracking the receipt, storage and movement of a product order and by doing so takes care of all the paperwork meaning that your customers receive what they want, when they want.
Long gone are the days when you had to rely on placing a sticker on an item with an address and hoping the delivery team will send it out in time. Now you can track how long an item has been in the warehouse, optimal delivery route and its movement through one system. Logistics systems use the latest technology to produce the smoothest running distribution service – in the simplest terms, it takes the human error out of logistics.
RT Page offers a complete outsourced logistics service that is not only tailored to your business but is adapted to seamlessly integrate with your systems. A complete order fulfilment service that uses the latest technology to make sure that every order is processed through the management system to achieve the greatest result to make sure that orders meet customer demand and expectation. At RT Page we recognise the importance of the latest technologies to help improve on order management and tracking.
Posted on 24/05/13, filed under Pick and Pack, Supply Chain Logistics, Warehousing | No Comments
For ecommerce businesses of all sizes, a key concern is meeting customer supply and demand. Ecommerce relies on businesses being able to meet customer demands and expectations, usually set by the promises made on their websites. For any start-up business, the ability to meet consumers’ expectations will be central to its success and reputation. With so much hanging in the balance, any new ecommerce business needs to ensure the distribution of their goods is in the hands of experts.
It’s difficult for start-up businesses to get off the ground. To help them we offer 12 weeks of free warehousing and storage space for up to 50 standard pallets. In addition to this start-up businesses benefit from our in-depth knowledge of logistics and a team of warehouse staff to manage their pallets.
Take a look at one of our clients, The Curry Sauce Company. Their sauces are now delivered across the UK to 99% of postcode addresses because they outsource their pick and pack services, and distribution with us. With RT Page working end-to-end on their distribution line the company’s finance director, Brian Easter says RT Page “do it better and more cost effectively than we could do it ourselves”. By allowing us to handle their distribution we are able to maximise their service with our knowledge and experience in the field of distribution.
Outsourcing your pick and pack services with RT Page means you’ll have a team of experts on hand to take away the hassle logistics often presents. Freeing up your valuable time that could be better spent focusing on your business.
Our end-to-end distribution service allows you to concentrate on creating high quality products and developing your competitive edge. In the same way that if the IT services in your business went down you’d call in an IT expert, this logic should be applied to your pick, pack and distribution services. Lack of knowledge can lead to costly and time consuming mistakes. Why not use a company with over 50 years’ logistics experience that will benefit your ecommerce business from the start?
Posted on 22/03/12, filed under Storage Space, Supply Chain Logistics, Warehousing | No Comments
If your business is in need of warehousing solutions, it is likely you will attempt to source a warehouse for rent. Well, this might seem a good idea now – but if this is your first foray into the world of warehousing then you may encounter some problems your business is ill-equipped to handle.
The expense is perhaps the most obvious and impactful side of sourcing warehouses for rent. They are expensive – to the point that many businesses who rely on some form of distribution of product, and thus require a storage and distribution solution to meet this requirement, do not find it economically viable.
Many businesses also find that whilst their distribution and stock levels are high they can narrowly afford a warehouse of their own. However when the distribution and stock levels fall, even by small margins, the wasted space and inefficient use of staff resources means that they are losing capital.
RT Page offers a solution to this, by providing a shared space to handle warehousing management, storage and distribution. This solution gives the flexibility needed for businesses to grow, by saving in costs whilst not compromising on levels of service.
Our extensive experience, well-trained and professional staff as well as our innovative software solutions makes us well-placed to provide a level of service that matches the expectations of you and your customers. It also reduces costs while maintaining a completely outsourced system of supply chain management, leaving you to focus entirely on the development of your business.
Posted on 08/03/12, filed under Storage Space, Supply Chain Logistics, Warehousing | No Comments
Modern business functions in a way that is different from business eras gone by; the traditional model from the age of managing the logistics and supply chain internally has altered in the 21st century. It has become inefficient, a drain on ever-increasingly precious resources, for a company that has fluctuating levels of stock – but a need for storage nonetheless.
As the levels of expertise required to manage warehouse space in an efficient and resourceful manner have increased, so have the levels of pay for well-trained and professional staff. All well and good when a business has maximum levels of stock and a steady flow of distribution, but for businesses whose stock levels depend on the seasonal nature of their product or for smaller businesses supplying customers on a smaller scale the employment of full-time staff is economically unjustifiable in the long term.
Outsourcing logistics has become RT Page’s speciality, with warehousing being expensive and time-consuming we seek to help businesses by offering a shared space that has the flexibility to expand and contract according to your needs.
Our extensive experience, professional and well-trained staff as well as our effective software solutions for managing a modern warehouse allow us to offer a reliable service to outsource both warehousing and distribution for your company.
Our ability to reliably handle freight transport, pick & pack and logistics along with warehousing has enabled us to help many businesses by providing a cohesive and trusted solution that integrates seamlessly with the modern business model.
Posted on 23/02/12, filed under Pick and Pack, Warehousing | No Comments
There is a certain kind of problem for businesses looking to distribute goods; one of these is the practicality of managing the supply chain.
As a result, many businesses are choosing to use pick & pack services in order to outsource the management of the supply chain.
The benefit of such a service are that you can provide a very accurate and fast response to orders, as your goods are picked and packed by a reliable team with extensive experience and expertise. This is particularly valuable to small businesses and those who are looking to grow, as it is possible to have a level of service in managing the supply chain that can exceed the means of a business at an earlier stage of its development.
Providing your own storage space, packing, labelling and delivering goods is expensive and can be difficult to coordinate. But our experienced team (we’ve been doing this for over 50 years now), our software solutions and fantastic partners make this a lot simpler. It also means satisfied customers who will remember the level of service provided to them in future.
Our pick & pack services are so valuable to businesses, because they can focus on developing and never worry about day to day mechanics.
Posted on 09/02/12, filed under Pick and Pack, Warehousing | No Comments
A warehousing service allows you to delegate – which is a greatly beneficial to people looking to focus their energy on running their business. Storing your own goods isn’t necessarily what you want to do with your precious time, so that’s why a dedicated warehousing service will help.
At RT Page we can provide a more effective system than an individual businesses economic model is able facilitate. Using our extensive experience we provide a broad service to a large number of businesses, and thus a higher level of efficiency than each business alone could realistically expect to provide for themselves.
Our staff are very well trained and provide reliability that a business needs. It’s a very cost effective solution too, as using warehousing services shared by other businesses allows for your storage space to expand and contract according to your needs.
Warehouse storage and the associated warehouse logistics are entirely managed by our service. This includes the staff required to perform such a service, something a lot of businesses don’t have or wish to obtain.
Warehousing solutions are the end result of RT Page’s warehousing services. The satisfaction of a reliable service, safe but affordable storage and the lack of staff problems keeps our customers satisfied – and theirs too. It allows them to maintain a focus on their business, and not worry about storage by utilising warehousing services from people like us.
Posted on 26/01/12, filed under Supply Chain Logistics, Transport, Warehousing | No Comments
The logistics of a business are wide ranging, and when it comes to warehousing and distribution the logistics can be difficult to manage on top of the day-to-day running of your business.
If your business has fluctuating stock levels, then renting your own space can be an inefficient use of money. After all, there’s no point having a warehouse half full of goods when you’re paying for a space that is twice the size of your stock. And you’re staff who are employed to manage the entire space won’t be working very efficiently, at a cost to you.
What if your business expands beyond your means? Then you’ve got a space that’s too small, and an overstretched staff.
Outsourcing logistics takes this problem away. At RT Page the logistics are taken off your hands by experienced staff.
That’s the brilliant thing about outsourcing with RT Page, a flexible space that can expand and contract to your needs. And it’s all done by us, without you having to worry. We take care of distribution too, with quick response to orders and efficient delivery. All your logistical worries are reliably taken care of.
That’s the benefit of outsourcing logistics, a service with full facilities and staff with the experience necessary to manage your needs as they change and evolve.
Posted on 16/01/12, filed under Pick and Pack, Storage Space, Supply Chain Logistics | No Comments
As a business begins to grow, there is an increase in many things. This can be positive with increase of income, customers or brand awareness – but what comes in tow with that is often an increase in stock levels. The management of which can be difficult to maintain, especially during the transition from a small business to something bigger.
Smaller businesses will often find that there storage and distribution needs outgrow their means. At RT Page we help a lot of businesses with their expansion through a comprehensive warehousing service.
A warehousing service with an ability to expand and contract storage size as a business requires is advantageous – but a key point of interest for our customers is our pick and pack service.
This allows us to take some of the work load required for distribution or delivery off your shoulders and on to our professional and experienced team. So that you can focus on the running of your business, safe in the knowledge that your customers will be taken care of with a first-rate service that ensures your customers have speedy and reliable service.
At RT Page we’re committed to meeting our customers’ expectations and proud to provide a flexible and affordable pick and pack service they can rely on.