The biggest time of the year for retailers has arrived. But what are the key shopping dates that online retailers need to be ready for? Black Friday The first big shopping date is Black Friday. This year, it falls on Friday 24th November. Black Friday is a relatively new import from the US, where they have always had big post-Thanksgiving sale. But the concept of Black Friday is now ubiquitous in the UK and is big business. Last year, shoppers started early, with John Lewis reporting a 21 per

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The insightful PWC Total Retail consumer survey for 2017 has been released and it makes compelling reading for all online retailers. PWC surveyed 24,000 shoppers in 29 territories for this comprehensive study. Invest in your mobile site 35% of the global respondents said that their mobile or smartphone will become their main purchasing tool. But in the UK, 38% already buy products at least monthly via their smartphone. This is countered by the fact that 22% think that mobile sites aren’t easy

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The annual index of the most exciting new UK businesses of 2017 is compiled by startups.co.uk and celebrates this thriving and innovative sector. All industries are represented, from food and drink, to tech and fashion. The startups.co.uk index gives a glimpse into the companies that could be Britain’s next household names. 1. eve Sleep Fighting fit in the mattress-in-a-box industry, eve Sleep has gone from strength to strength since its inception in 2015. The founders have proven their business

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As the trend for online shopping shows no sign of abating, customers are getting more demanding when it comes to how long they’re prepared to wait for their orders and how much they’re willing to pay for delivery. Customers are getting more impatient Retailers are under more pressure than ever to offer fast delivery options at attractive prices, or for free. A 2016 Consumer Shipping Survey of US consumers by AlixPartners LLP showed that in 2012, consumers expected to wait an average of 5.5

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Running an efficient warehouse is a crucial component to make sure that our clients – and ultimately their customers – get the best possible service. We pride ourselves on the slick operation of our warehouse. But how does the pick and pack process work? An optimised warehouse Warehouses are efficiently organised into zones, so staff know exactly where goods are. We take a logical approach to organising where items are located to minimise how much our pickers move around the floor, making their

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